Privacy Policy
Last updated: 30.03.2026
Planoura (“the App”) is operated by Black Lion Inc. (“we”, “us”, or “our”), located at 1621 Central Ave, Cheyenne, WY 82001, United States.
This Privacy Policy explains how we collect, use, and protect your information when you use the Planoura mobile application and related services.
1. Information We Collect
1.1 Information You Provide
When you use Planoura, we may collect:
- Full name
- Email address
- Account credentials (authentication data)
- Profile image (optional)
- Workout and training data (classes, sessions, schedules)
- Client information (name and profile image only)
- Training location details (including optional geolocation)
- Content you upload (images, videos, exercise materials)
1.2 Automatically Collected Information
We may automatically collect certain technical data, including:
- Device information
- App usage data
- Push notification tokens
- Crash reports and performance data
1.3 Payment Information
All payments, subscriptions, and billing are processed through:
- Apple App Store
- Google Play Store
We do not collect or store your payment details.
1.4 Third-Party Services
We use third-party services to operate and improve the App, including:
- Apple (authentication, payments, platform services)
- Google (authentication, platform services)
- Singular (mobile measurement and analytics)
These providers may collect data in accordance with their own privacy policies.
2. How We Use Your Information
We use your information to:
- Provide and operate the App
- Manage your account and authentication
- Enable workout planning and scheduling
- Store and display your uploaded content
- Improve performance and user experience
- Analyze usage and app effectiveness
- Communicate important service-related updates
We do not sell your personal data.
3. User-Generated Content
Planoura allows users to upload content, including images and videos.
You are solely responsible for any content you upload, including ensuring that you have the necessary rights and permissions, especially when content includes other individuals (e.g., clients).
We do not actively monitor user content but reserve the right to remove content that violates applicable laws or our Terms of Use.
4. Data Storage and Security
Your data is stored on secure servers and processed through our backend infrastructure.
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
5. Data Retention
We retain your data for as long as your account is active.
When you delete your account:
- Your personal data and uploaded content are deleted
- Some data may remain in backups for a limited period
All data is permanently deleted within a reasonable timeframe after account deletion.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
To exercise these rights, contact us at:
support@planoura.com
7. Account Deletion
You can delete your account directly within the App.
Alternatively, you may request account deletion by contacting us at:
support@planoura.com
For more information, please visit:
https://planoura.com/delete-account
8. Children’s Privacy
Planoura is not intended for children under the age of 13.
We do not knowingly collect personal data from children under 13. If we become aware of such data, we will take steps to delete it.
9. International Users
Planoura is available globally. By using the App, you consent to the processing of your data in the United States and other jurisdictions where our services are operated.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes by updating the “Last updated” date or through the App.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Black Lion Inc.
1621 Central Ave
Cheyenne, WY 82001
United States