Support

Welcome to Planoura Support.

If you need help using the app, have questions about your account, or experience any issues, we’re here to help.

Contact Us

For all support inquiries, please contact us at:

support@planoura.com

We aim to respond within 1–2 business days.

Common Topics

Account & Login

Creating an account
Signing in with Apple or Google
Resetting access

Subscription & Billing

Managing your subscription
Free trial (7-day trial)
Canceling your subscription

Note: All subscriptions are managed through Apple App Store or Google Play.
You can cancel your subscription at any time through your device settings.

Account Deletion

You can delete your account directly within the app.

For additional assistance, please contact us at support@planoura.com or visit:
https://planoura.com/delete-account

Technical Issues

If you experience bugs, crashes, or performance issues, please include:

Your device type
Operating system version
Description of the issue

This helps us resolve problems faster.